In a digital world where everything connects to everything else, we believe valuable communication efforts require a multidisciplinary approach. To succeed in digital communications, you have to feel the pulse of the consumer, know what’s happening in the market, the street, the social sharing sphere, design, and art.

• We love what we do!
• We promise to give you the best!
• We are reliable!
• We are extremely creative!
• We are honest people!
• We work on-time!
• We are fast learners!

• What do you charge for your services?
  The rates are $95/hour plus tax.
• I don’t know where to start. Can you help me?
  Yes, of course! We’ll help you at every step along the way! We’ll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right experts helping you out. We can put things in perspective and offer solutions to conflicts that may not have been considered.
• What is a domain name and why do I need one?
  Every Web site must have a domain name. A domain name is your Web site’s unique address on the Internet. After your registration, you will be given full access information to your own, personal domain name control panel. In many cases, our clients request us to manage, update, transfer or change their registration information so they don’t have to worry about learning the technical aspects of web maintenance.
• Does Snowcha Design provide web hosting services?
  No, we currently don't offer web hosting for new clients. However we offer Website maintenance for $125/month ~, it includes weekly maintenance for updates and upgrades, monthly backup.
• In what format should I supply content for my new website?
  It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
• Is the artwork our property once paid for?
  Yes – 100%.
• Why can"t I see my website on my mobile device? Can you help me?
  Yes we can! We can redesign your website to be retina ready, responsive, and compatible to new technology.
• What is a responsive design?
  Responsive Web design is the approach that suggests that design and development should respond to the user’s behavior and environment based on screen size, platform and orientation. The practice consists of a mix of flexible grids and layouts, images and an intelligent use of CSS media queries. As the user switches from their laptop to iPad, the website should automatically switch to accommodate for resolution, image size and scripting abilities. The website will have the technology to automatically respond to the user’s preferences. This will eliminate the need for a different design and development phase for each new gadget on the market.
• Can you redesign my website?
  Yes! We can and will redesign, refresh, and improve your website"s design, speeds, and functionality. So your company can gain the reputation you always wanted.
• What"s your policies for meetings/late fees/no show for appointments?
  Appointments and Meetings: Our time is valuable, and so is yours. If you’re late for your appointment, you lose that time. If you don’t show, you’ll still be charged in full. In return, We promise to honor our appointments, and be on time as well. Late payment: We charge 10% (every week after the due date!) of late fee for the late payment, however if you contacted me before the due date, we can discuss about payments. Thank you!
• What type of payment do you accept?
  We accept credit cards, back transfer, and check payments.
• Why do I need an SSL?
  Having an SSL certificate for your site lets your customers know that their personal data is being sent to a legitimate organization and that their personal information will be encrypted while it is transmitted. Site abandonment rates are high for ecommerce sites without SSL certificates. This can lead to lost revenue, unhappy customers, and effect your reputation.
• Why should I hire a professional to design my Web site?
  Your Web site is your business. It is the image you present to the Internet world. We also know that there is a lot going on behind the scenes that contributes to your site functioning properly. A professionally designed Web site will give your business the foundation it needs to succeed by using the latest technologies and design applications, by being search engine compatible and by displaying correctly in a variety of browsers. When you hire Snowcha Design, you get the skills, knowledge and expertise that only comes from years of hands-on experience.
• Will my website design be “Search Engine” friendly?
  All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.